| Issue Area Affecting Logistics Based on Door-to-Door Delivery | Agency in Charge and Contact Information | |
| International Transport | 1. International Air
freight Transport Rights
For information relating to air traffic rights for air freight service providers. |
Designated Agency/s: Aviation
Division, Ministry of Transport Address: Ministry of Transport Block D5, Parcel D Federal Government Administrative Centre 62616 PUTRAJAYA MALAYSIA Tel: 603 – 8886 6000 Fax: 603 – 8889 1566 Website: www.mot.gov.my Contact (for general inquiries relating to topic): Email Address: chandra@mot.gov.my |
| 2.
Cross-border land transit and transport rights
For information relating to cross-border transit policies and operations (if applicable) |
Designated Agency/s: Land
Division, Ministry of Transport Address: Ministry of Transport Block D5, Parcel D Federal Government Administrative Centre 62616 PUTRAJAYA MALAYSIA Tel: 603 – 8886 6006 Fax: 603 – 8889 1569 Website: www.mot.gov.my Contact (for general inquiries relating to topic): Email Address: rohaini@mot.gov.my | |
| 3.
International Maritime Transport rights
For information relating to vessel docking, and onward carriage of international cargo |
Designated Agency/s:
Activities relating to cargo handling are managed by Port Operators. Please refer to the list of Port Operators in Malaysia below. | |
| Customs & Trade Facilitation | 4.
Customs Valuation, Duties, Taxes and Payment
For information for freight forwarders on payment of duties and taxes |
Designated Agency/s: Royal Malaysian
Customs (RMC) Address: Royal Malaysian Customs Headquarters Level 10 (North) Ministry of Finance Complex No. 3, Persiaran Perdana, Precinct 2 62596 PUTRAJAYA MALAYSIA Tel: 603 – 8882 2413 Fax: 603 – 8889 5903 Website: www.customs.gov.my Contact (for general inquiries relating to topic): Email Address: samson@customs.gov.my |
| 5.
AEO Programs
For information on AEO Program
policies and criteria (if applicable) |
Designated Agency/s: Royal Malaysian
Customs (RMC) Address: Royal Malaysian Customs Headquarters Level 10 (North) Ministry of Finance Complex No. 3, Persiaran Perdana, Precinct 2 62596 PUTRAJAYA MALAYSIA Tel: 603 – 8882 2413 Fax: 603 – 8889 5903 Website: www.customs.gov.my Contact (for general inquiries relating to topic): Email Address: samson@customs.gov.my | |
| 6.
Customs brokerage services - Licensing
For information on permit or license associated with providing customs brokerage services |
Designated Agency/s: Royal Malaysian
Customs (RMC) Address: Royal Malaysian Customs Headquarters Level 10 (North) Ministry of Finance Complex No. 3, Persiaran Perdana, Precinct 2 62596 PUTRAJAYA MALAYSIA Tel: 603 – 8882 2413 Fax: 603 – 8889 5903 Website: www.customs.gov.my Contact (for general inquiries relating to topic): Email Address: samson@customs.gov.my | |
| Domestic Regulation | 7. Market access / foreign
investment – licensing
For general information on starting a foreign invested business |
Designated Agency/s: a) Malaysian Industrial Development Authority (MIDA) Address: Block 4, Plaza Sentral Jalan Stesen Sentral 5 Kuala Lumpur Sentral 50470 KUALA LUMPUR MALAYSIA Tel: 603 – 2267 3475 Fax: 603 – 2274 7970 Website: www.mida.gov.my Contact (for general inquiries relating to topic): Email Address: param@mida.gov.my b) Trade Facilitation and Investment
Policy Division, Ministry of International Trade and Industry |
| 8.
Cargo Handling – licensing/permits
For information on policies
relating to cargo handling services and licensing (if applicable) |
Designated Agency/s: Land Division, Ministry of Transport Road Transport Department, Ministry of Transport Address: Ministry of Transport Block D5, Parcel D Federal Government Administrative Centre 62616 PUTRAJAYA MALAYSIA Tel: 603 – 8886 6006 or 603 – 8886 4244 Fax: 603 – 8889 156 Website: www.mot.gov.my or www.jpj.gov.my Contact (for general inquiries relating to topic): Email Address: rohaini@mot.gov.my or pkuasa@jpj.gov.my | |
| 9.
Port Management
For information on Port Regulation including foreign investment in port management |
Designated Agency/s:
Please refer to the list of Port Operators in Malaysia below. | |
| 10.
Logistics – licensing
For information on licensing or permits associated with provision of logistics services (if applicable) including criteria for attaining license. |
Designated Agency/s: a) Royal Malaysian Customs (RMC) Address: Royal Malaysian Customs Headquarters Level 10 (North) Ministry of Finance Complex No. 3, Persiaran Perdana, Precinct 2 62596 PUTRAJAYA MALAYSIA Tel: 603 – 8882 2413 Fax: 603 – 8889 5903 Website: http://www.customs.gov.my Contact (for general inquiries relating to topic): Email Address: samson@customs.gov.my b) Maritime/Aviation/Land Division,
Ministry of Transport c) Commercial Vehicles Licensing
Board (CVLB) | |
| 11. Freight
forwarding – licensing
For information on licensing or permits associated with provision of freight forwarding services (if applicable) |
Designated Agency/s: Royal
Malaysian Customs (RMC) Address: Royal Malaysian Customs Headquarters Level 10 (North) Ministry of Finance Complex No. 3, Persiaran Perdana, Precinct 2 62596 PUTRAJAYA MALAYSIA Tel: 603 – 8882 2413 Fax: 603 – 8889 5903 Website: www.customs.gov.my Contact (for general inquiries relating to topic): Email Address: samson@customs.gov.my | |
| 12. Domestic
transport rights
For information on domestic air, land, and sea transport rights |
Designated Agency/s: Maritime/Aviation/Land
Division, Ministry of Transport Address: Ministry of Transport Block D5, Parcel D Federal Government Administrative Centre 62616 PUTRAJAYA MALAYSIA Tel: 603 – 8886 6006 Fax: 603 – 8889 1569 Website: www.mot.gov.my Contact (for general inquiries relating to topic): Email Address: abdullah@mot.gov.my (Maritime) chandra@mot.gov.my (Aviation) rohaini@mot.gov.my (Land) | |
| 13. Warehousing
– licensing
For information related to licensing or permit associated with the provision of warehousing services |
Designated Agency/s: Royal
Malaysian Customs (RMC) Address: Royal Malaysian Customs Headquarters Level 10 (North) Ministry of Finance Complex No. 3, Persiaran Perdana, Precinct 2 62596 PUTRAJAYA MALAYSIA Tel: 603 – 8882 2413 Fax: 603 – 8889 5903 Website: www.customs.gov.my Contact (for general inquiries relating to topic): Email Address: samson@customs.gov.my | |
| 14. Postal
Permits (if applicable)
For postal related information if applicable to the operation of logistics business |
Designated Agency/s: Ministry
of Information, Communications and Culture Address: Wisma TV, Angkasapuri 50610 KUALA LUMPUR MALAYSIA Tel: 603 – 2282 6875 or 603 – 2288 7751 or 2612 7717 Fax: 603 – 2284 8115 Website: www.kpkk.gov.my Contact (for general inquiries relating to topic): Email Address: kamaruddin@kpkk.gov.my and ali@kpkk.gov.my | |
| 15.
Vehicle operation
For information related to motor vehicle registration and licensing for commercial purposes |
Designated Agency/s: Commercial
Vehicles Licensing Board (CVLB) Address: Commercial Vehicles Licensing Board Prime Minister’s Department Level 4, Podium Block No. 18, Persiaran Perdana, Precinct 2 62652 PUTRAJAYA MALAYSIA Tel: 603 – 8880 5000 Fax: 603 – 8888 3444 Website: www.lpkp.gov.my Contact (for general inquiries relating to topic): Email Address: naimah@lpkp.gov.my | |
| No | Port Operators | Port Authorities | ||
| 1 | Tan Sri Datuk G. Gnanalingam Executive Chairman Wesport Malaysia Sdn. Bhd. P.O. Box 266,Pulau Indah, 42009 Port Klang 50480 Kuala Lumpur. |
Tel: +603-31694000 Fax: +603-31694175 Email: crm01@westports.com.my Website: www.westportmalaysia.com |
Mr. Kee Lian Yong General Manager Klang Port Authority, P.O. Box 202, Jalan Pelabuhan, 42090 PORT KLANG, SELANGOR. |
Tel : 03-31688211
Fax: 03- 31670211 Email: kee@pka.gov.my Website: www.pka.gov.my |
| 2 | Dato’ Basheer Hassan bin Abdul
Kader Chief Executive Officer Northport (Malaysia) Bhd. Jalan Pelabuhan 42000 PORT KLANG, SELANGOR |
Tel: 03-31698787 Fax:03-31698797 Email: basheer@northport.com.my Website: www.northport.com.my |
||
| 3 | Kapten(B) Hj Ismail bin Hashim Chief Executive Officer Port of Tanjung Pelepas Sdn. Bhd. Bangunan Pentadbiran Pelabuhan Jalan Pelabuhan Tanjung Pelepas, 81560 GELANG PATAH, JOHORE |
Tel:
07-5042222 Fax:07-5042210 Email: ismail@ptp.com.my Website: www.ptp.com.my |
Mr. Nik Aziz Hj Nik Hussain General Manager Johor Port Authority,, P.O. Box 66, 81707 PASIR GUDANG, JOHORE. |
Tel: 07-2517684 Fax:07-2517684 Email: nikaziz@lpj.gov.my Website: www.lpj.gov.my Tel: 07-2517684 |
| 4 | Mr. Abdul Khalid Lal Khan Executive Director Johor Port Berhad P.O. Box 151, 81707 PASIR GUDANG, JOHORE. |
Tel:
07-2538888 Fax: 07-2522507 Email: jpb@johorport.com.my Website: www.johorport.com.my |
||
| 5 | Dato’Ahmad Ibni Hajar Managing Director / Chief Executive Officer Penang Port Sdn. Bhd. No.1, King Edward Place, 10300 PULAU PINANG |
Tel:
04-2102200 Fax: 04-2613336 Email: ahmadibnihajar@penangport.com. Website: www.penangport.com |
Mr. Noor Ariff bin Yusoff General Manager Penang Port Commission, 3A-6 Bangunan Sri Weld, Jalan Pangkalan Weld, 10300 Pulau Pinang. |
Tel: 04-2633211 Fax : 04-2626211 Email: noorarif@penangport.gov.my Website: www.penangport.gov.my |
| 6 | Mr. Wong Soon Fah Managing Director Kuantan Port Consortium Sdn. Bhd. P.O. Box 199 25720 KUANTAN, PAHANG |
Tel:
09-5833205 Fax: 09-5839393 Email: snfah.kuantanport@ijm.com Website: www.kuantanport.com.my |
Dato’ Khairul Anuar bin Abdul
Rahman General Manager Kuantan/Kemaman Port Authority, P.O. Box 161, 25720 Kuantan, PAHANG |
Tel : 09-5858000 Fax : 09-5833866 Email: khairul@lpktn.gov.my Website:www.lpktn.gov.my |
| 7 | Mr. Mohd Shamsul Bharin bin Mohd
Kamil General Manager Konsortium Pelabuhan Kemaman Sdn. Bhd. PO Box 62 24007 KEMAMAN, KUALA TERENGGANU |
Tel:
09-8631707 Fax: 09- 8635500 Email: msbaharin@epicgroup.com.my Website: www.ijm.com/infrastructure/ |
||
| 8 | Mr. Mior Ahmad Baiti bin Mior
Lub Ahmad Chief Executive Officer Bintulu Port Sdn. Bhd. P.O. Box 996 97008 BINTULU, SARAWAK |
Tel:
086-251001 Fax: 086-253597 Email: mior@bintuluport.com.my Website: www.bpsb.com.my |
Mr. Hamdan bin Abdul Hamid General Manager Bintulu Port Authority,, P.O. Box 296 97007 BINTULU, SARAWAK |
Tel: 086-253888 Fax : 086-252929 Email: hamdan@bpa.gov.my Website: www.bpa.gov.my |
| 9 | Mr. Nuruslan Hj Mohd Parman Port Manager’s Office Kota Kinabalu Port Wisma Pelabuan 3rd Floor Jalan tun Fuad, Tanjung Lipat Locked Bag 75 88992 KOTA KINABALU, SABAH |
Tel : +6 088-538500 Fax : +6 088-254089 Email: nuruslan.parman@spsb.com.my Website: www.suriagroup.com.my/ |
Mr. Mayong Omar General Manager Sabah Port Authority, Wisma Pelabuhan Jalan Tun Fuad, Tanjung Lipat Locked Bag No. 2005 88617 KOTA KINABALU, SABAH |
Tel: 088-538400 Fax: 088-243284 Email: spagm@po.jaring.my Website:www.lppssabah.gov.my |
| 10 | Mr Augustine C. H. Wong Managing Director SMINLAND Port Sdn Bhd. Lot 640, Block 4, MTLD, Demak Laut Industrial Estate Jalan Bako, P.O.Box A98, Kenyalang Park, 93800 KUCHING, SARAWAK |
Tel : + 60 82 433333 Fax : + 60 82 432222 Email : gus@sminlandport.com Website: http://www.sminlandport.com/ |
Ms. Liu Moi Fong General Manager Kuching Port Authority, P.O. Box 530 93710 KUCHING, SARAWAK |
Tel: 082-331452 Fax: 082-481696 Email: moifong@kuport.com.my Website: www.kpa.gov.my |
| 11 | No Private Port Operator | Operation conducted by the Rajang Port Authority under the state government of Sarawak. | Ms. Helen Lim Hui Shyan General Manager Rajang Port Authority, Jalan Pulau 96000 SIBU, SARAWAK |
Tel: 084-319004 Fax: 084-318754 Email: hlim3939@rajangport.gov.my Website:www.rajangport.gov.my |
| 12. | Mr. Alex Chai Khim Hee Managing Director A.T. Dunia Port (Miri) Sdn Bhd Lot 746, Jalan Piasau, P.O. Box 924, 98000 MIRI, SARAWAK |
Tel: 085-659050
Fax: 085-659091 Email: alexchai@atdunia.com Website: http://www.atdunia.com/ |
Mr. Shebli Hairani General Manager Miri Port Authority, Jalan Miri Port Kuala Balam Industrial Estate Kuala Baram 98000 MIRI, SARAWAK |
Tel:
085-609011 Fax: 085-604841 Email: shairani@miriport.gov.my Website: www.miriport.gov.my |

